Track My DHgate Order – Tools, Tips, and Troubleshooting

Placed an order on DHgate and now you’re wondering, “How do I track my DHgate order?” You’re not alone.

Tracking orders on DHgate can be confusing — especially when your item is traveling halfway across the globe and handled by multiple couriers. Fortunately, tracking your order doesn’t have to be a mystery.

In this expert-level 2025 guide, we’ll break down:

How to track your DHgate order step by step
Best tools and apps to monitor shipping
Common issues (and how to fix them fast)
Insider tips to avoid delays

🔍 Quick Answer: How to Track Your DHgate Order

Log into DHgate.com
Go to “My Orders”
Find your order and click “Track Order”
Copy the tracking number
Paste it into a third-party site like 17Track.net for real-time updates

Let’s now explore the entire tracking process in more detail.

🛍️ How DHgate Shipping Works

Stage	Description
Order Placed	Buyer completes checkout and payment
Processing	Seller prepares item (1–5 business days)
Shipped	Tracking number is generated
In Transit	Item is en route across countries or regions
Customs Clearance	Package is processed by your country’s import authorities
Delivered	Local courier delivers it to your address

Understanding this flow will help you interpret tracking updates later.

📦 Where to Find Your DHgate Tracking Number

Your DHgate tracking number is issued after your item ships. To find it:

Go to “My Orders” on DHgate
Click “View Details” on the relevant order
You’ll see your:
- Tracking Number
- Shipping Carrier
- Estimated Delivery Time

📧 Pro Tip: You’ll also receive the tracking info by email.

🌐 Best Tools to Track Your DHgate Order

Using third-party tracking platforms offers better accuracy than relying only on DHgate.

✅ 1. 17Track.net

Supports 900+ global couriers
Auto-detects the shipping provider
Free and beginner-friendly

✅ 2. AfterShip.com

Multi-package dashboard
Real-time updates
Business-grade tracking features

✅ 3. Cainiao.com

Best for China-based logistics like DHgate and AliExpress
Fast updates on China Post and Yanwen packages

✅ 4. ParcelMonitor

Multi-language support
Email notifications and mobile access

Tool	Best For
17Track	General tracking, all carriers
Cainiao	China Post and YunExpress orders
AfterShip	Power users with multiple packages
ParcelMonitor	Notifications and simple tracking

🔐 DHgate Tracking Number Formats (With Carrier)

Tracking Format	Likely Courier	Example
YT + 16 digits	YunExpress	YT1234567890123456
LX or RR + 9 digits + CN	China Post / 4PX	RR123456789CN
10-digit numeric	DHL Express	1234567890
20–22-digit numeric	USPS (U.S. Delivery)	9400110200883403031234

Make sure you match your tracking number to the right courier site.

🚦 Common DHgate Tracking Statuses Explained

Status	Meaning
“Label Created”	Seller generated tracking info but hasn’t shipped yet
“In Transit”	Package is moving through hubs or borders
“Arrived at Destination Country”	Your country received the item
“Held at Customs”	Waiting for clearance
“Out for Delivery”	Your local carrier is delivering the package
“Delivered”	Item has reached your address

⚠️ Common DHgate Tracking Issues & Fixes

❌ 1. Tracking Number Not Found

Cause: Delay in shipping system syncing
Fix: Wait 24–72 hours and try again using 17Track

❌ 2. No Tracking Updates for Days

Cause: Package is in international transit
Fix: Wait 5–10 business days. Use Cainiao or ParcelMonitor for updates.

❌ 3. Fake or Recycled Tracking Number

Cause: Seller reused a number from a different order
Fix: Contact seller or file a dispute on DHgate

❌ 4. Tracking Says Delivered, But You Didn’t Get It

Cause: Delivered to wrong address or neighbor
Fix: Check mailbox, porch, with neighbors. Contact local courier.

📲 Mobile Apps for Easy DHgate Tracking

App	Platforms	Features
17Track	Android, iOS	Push notifications, multi-carrier support
AfterShip	Android, iOS	Track multiple orders across platforms
Shop (Shopify)	Android, iOS	Auto-import tracking from email
ParcelTrack	Android, iOS	Package radar, expected delivery notifications

💡 Expert Tips to Track Your DHgate Order Efficiently

Tip	Why It Helps
Save tracking emails immediately	Avoid losing your tracking number
Use multiple tracking platforms	Not all couriers update in real time on DHgate
Avoid free shipping for valuable items	Paid shipping = faster updates and better support
Always buy from sellers with strong shipping reviews	More reliable updates and delivery windows
Use apps for live alerts	Get notified as soon as tracking changes

🙋‍♂️ FAQ – Track My DHgate Order

1. Where can I find my DHgate tracking number?

In your “My Orders” section or shipping confirmation email.

2. Why is my tracking number not working?

It may not be live yet. Wait 24–72 hours or try a different tracking site.

3. What if my DHgate order has no updates for 7 days?

It could be in transit or customs. Contact the seller after 7–10 days.

4. How do I track my DHgate order using 17Track?

Copy the tracking number > go to 17Track.net > paste > click “Track.”

5. Which app is best for tracking DHgate orders?

17Track and AfterShip are both highly recommended.

6. Can I track DHgate orders with USPS?

Yes, once the package enters the U.S. with USPS handling delivery.

7. What does “Label Created” mean?

It means the seller generated a tracking number, but hasn’t shipped it yet.

8. How long does DHgate shipping take?

Anywhere from 7 to 30 business days depending on the shipping method.

9. Is DHgate tracking in real-time?

Not always. It depends on the courier and whether they scan consistently.

10. How do I know which carrier is handling my order?

Match the tracking number format to the table above.

11. Can a tracking number be fake on DHgate?

Unfortunately yes. Open a dispute if your number never updates or shows wrong data.

12. Will DHgate notify me of delivery updates?

Yes, via email. But third-party apps offer faster notifications.

13. What does “In Transit” mean on DHgate?

The package is moving between hubs or countries.

14. Can I cancel a DHgate order after it’s shipped?

No, but you can reject the delivery or open a return dispute.

15. Is it safe to shop on DHgate with international shipping?

Yes — just be sure to track orders properly and buy from trusted sellers.

✅ Final Thoughts

Tracking your DHgate order doesn’t need to be a headache.

With the right tools, a bit of patience, and a few expert tips, you can stay fully informed from checkout to delivery.

🔄 Remember:

Use 17Track, AfterShip, or Cainiao
Understand tracking statuses
Don’t hesitate to contact your seller or DHgate support

Whether you’re ordering once or running a dropshipping business, this guide gives you everything you need to track smarter and shop with confidence.