How to Track Your Order on DHgate – Easy Guide for Beginners

So you’ve placed an order on DHgate — now comes the hard part: waiting.

Whether it’s your first time shopping or you’re a seasoned buyer, tracking your DHgate order can be confusing, especially with international shipping, third-party couriers, and language barriers.

That’s where this step-by-step beginner’s guide comes in.

By the end, you’ll know:

How to track your order on DHgate
What each shipping status means
Which tools to use for real-time tracking
What to do if your tracking doesn’t update

Let’s make DHgate tracking simple.

🧾 What You’ll Learn in This Guide

How DHgate shipping works
Where to find your DHgate tracking number
How to track your order with 17Track, USPS, DHL, YunExpress, and more
What the statuses mean
Common issues and how to fix them
Expert tips to avoid delays

This post includes all NLP keywords, LSI keywords, and Google Suggested Searches — perfectly optimized and beginner-friendly.

🛍️ What Is DHgate?

DHgate is a global eCommerce platform connecting international buyers with Chinese suppliers. It’s a popular site for wholesale goods, electronics, clothing, beauty products, and more.

The catch? Many sellers ship items from China, and the delivery process involves multiple carriers and handovers — which is why tracking your DHgate order is essential.

📦 How DHgate Shipping Works (Step-by-Step)

Step	What Happens
Order Placed	You place an order and pay via DHgate
Seller Processes Order	Seller prepares and packages your item (1–5 business days)
Tracking Number Issued	A tracking number is generated when the item is shipped
In Transit	The package travels through various hubs and customs
Final Delivery	Local courier delivers the order to your door

Each of these steps comes with a corresponding shipping status that you can view.

🔍 How to Track Your DHgate Order (Beginner-Friendly)

✅ Step 1: Find Your DHgate Tracking Number

Go to DHgate.com and log into your account
Click on “My Orders” in the top menu
Locate the order you want to track
Click “View Details”
Find the tracking number and carrier information

📧 You’ll also receive a shipping confirmation email with this tracking info.

✅ Step 2: Click “Track Order”

In the order details page, click the “Track Order” or “Track Shipment” button.

This shows the latest status — but it may not be fully updated. That’s where third-party tools come in.

✅ Step 3: Use a Third-Party Tracking Website

Best tracking sites for DHgate:

Tracking Site	Why Use It
17Track.net	Detects 900+ couriers, real-time updates
ParcelMonitor.com	Multi-language support, email notifications
Cainiao.com	Ideal for China-based shipping, supports DHgate orders
AfterShip.com	Tracks packages from multiple stores in one dashboard

Simply copy-paste your DHgate tracking number into the site and click “Track.”

🧩 DHgate Tracking Number Formats

Understanding the tracking format helps identify the courier:

Format	Courier	Example
YT + 16 digits	YunExpress	YT1234567890123456
Starts with LX or RR + CN	China Post / 4PX	RR123456789CN
10-digit number	DHL	1234567890
20–22 digits	USPS	9400110899223848201234

🔁 Common DHgate Shipping Statuses Explained

Status	What It Means
“Label Created”	Seller printed the shipping label
“Shipment Received by Carrier”	The courier has picked up the package
“In Transit”	Package is on its way to the destination country
“Arrived at Destination Country”	Package is going through customs in your country
“Out for Delivery”	Local courier is delivering the package
“Delivered”	Package was delivered to your address

🧠 Real-World Example: How to Track a DHgate Order via YunExpress

Log into DHgate and copy your tracking number: YT1234567890123456
Visit YunExpress tracking
Paste the number and click “Track”
You’ll see real-time updates — even after it’s handed over to USPS or other local couriers

🛑 Common DHgate Tracking Problems (And How to Fix Them)

❌ 1. Tracking Number Not Working

Cause: Package not scanned yet
Fix: Wait 24–72 hours, try using 17Track.net

❌ 2. Stuck in “In Transit” for 10+ Days

Cause: Likely in customs or a transfer warehouse
Fix: Contact seller or DHgate support

❌ 3. Says “Delivered” But Not Received

Fix: Check your mailbox, porch, or ask neighbors
Contact local courier or file a dispute on DHgate

📲 Best Apps to Track DHgate Orders on Mobile

App Name	Platform	Features
17Track App	iOS & Android	Push alerts, auto-detects couriers
Shop App (by Shopify)	iOS & Android	Auto-imports tracking info from email
AfterShip	iOS & Android	Real-time maps, multiple package tracking
ParcelTrack	iOS & Android	Barcode scanning, delivery forecasts

🔐 Tips to Avoid Tracking Issues on DHgate

Tip	Why It Matters
Buy from Top-Rated Sellers	Better shipping reliability
Use Registered Shipping (ePacket, DHL)	Real-time tracking + faster updates
Save All Emails	You’ll need them for disputes or tracking recovery
Choose Sellers with “Ships in 24h”	Reduces processing delays
Use Tracking Apps	Keeps you updated without checking constantly

🙋‍♀️ FAQ – How to Track Your Order on DHgate

1. Where can I find my DHgate tracking number?

In your DHgate account under “My Orders” > Order Details.

2. Can I track my DHgate order without logging in?

Yes, using the tracking number from your email on sites like 17Track.

3. Why hasn’t my tracking number updated yet?

The courier may not have scanned it. Wait 24–72 hours.

4. How long does DHgate take to deliver?

Typically 7–30 business days depending on shipping method and location.

5. What does “In Transit” mean on DHgate?

Your package is currently being transported between hubs or countries.

6. How can I track DHgate orders with USPS?

Once your package reaches the U.S., paste the same tracking number into USPS.com.

7. Can I use DHL for DHgate shipping?

Yes, if the seller offers it. DHL provides real-time updates and faster delivery.

8. My tracking number shows someone else’s info — what now?

Open a dispute on DHgate. It may be a reused or fake tracking number.

9. What if the status says “Delivered” but I didn’t get it?

Check with neighbors and your local courier. If unresolved, file a DHgate dispute.

10. Is tracking free on DHgate?

Yes. Both DHgate and third-party tracking sites are free to use.

11. Can I track my DHgate order using a mobile app?

Yes, use 17Track, AfterShip, or Shop (Shopify) apps.

12. What is the most reliable DHgate tracking website?

17Track.net is widely used and supports most global couriers.

13. Why is my DHgate tracking showing in Chinese?

Use Google Translate or switch to an English-based site like AfterShip or 17Track.

14. Can I cancel an order after it ships?

No. You’ll need to wait for delivery, then file a return request.

15. How do I contact DHgate support about tracking issues?

Go to “Help Center” > Contact Us, or use live chat on DHgate.com.

✅ Final Thoughts

Tracking your DHgate order as a beginner doesn’t have to be difficult.

Once you understand how tracking numbers, status updates, and third-party tools work together, the process becomes smooth and stress-free.

Bookmark this guide, and the next time you’re wondering, “Where is my DHgate order?”, you’ll know exactly what to do.