So you finally found the perfect deal on DHgate, placed your order, and waited patiently… only to discover your DHgate tracking number is invalid or fake.
Yikes.
Don’t panic just yet. In this complete 2025 guide, we’ll break down:
- What a DHgate invalid tracking number really means
- How to verify if it’s fake or just delayed
- What steps to take next (and when to file a dispute)
- Which tracking tools and support options are most effective
🚚 What Does “Invalid DHgate Tracking Number” Mean?
An invalid tracking number means the system can’t recognize your tracking code. It could be due to:
- A mistyped number
- A delay in courier database updates
- The seller hasn’t shipped it yet
- Or in the worst case — the number is fake
Let’s explore the difference between a real delay and an actual DHgate fake tracking number.
🧩 Reasons Why Your DHgate Tracking Number Appears Invalid
Possible Reason | Explanation |
---|---|
Too Early to Track | It may take 24–72 hours for tracking to go live after shipping. |
Wrong Tracking Number Entered | Typos happen — double-check your copy-paste. |
Courier Not Yet Picked Up the Package | Seller printed a label but hasn’t dropped off the item. |
Tracking Number Not Real (Fake) | Some bad sellers provide non-existent or recycled tracking codes. |
Wrong Carrier Used to Track | You may be checking the wrong website (e.g., USPS instead of YunExpress). |
🔍 How to Check if a DHgate Tracking Number Is Fake or Real
Use these 3 simple steps:
✅ Step 1: Use a Universal Tracking Site
Sites like 17Track.net or ParcelMonitor auto-detect the carrier and show real-time status.
- Go to 17Track
- Paste your tracking number
- Click “Track”
- If no result appears after 3 days — it might be fake
✅ Step 2: Cross-Check Carrier Manually
Identify the format of your tracking number to know the courier:
Tracking Format | Likely Carrier | Example |
---|---|---|
YT + 16 digits | YunExpress | YT1234567890123456 |
Starts with “RR/LX” & ends with “CN” | China Post / 4PX | RR123456789CN |
10-digit numeric | DHL | 1234567890 |
20–22 digit numeric | USPS | 9400110899923451234567 |
Go to the correct courier site and check manually.
✅ Step 3: Ask the Seller for Confirmation
Message the seller on DHgate:
- “Can you confirm this tracking number is valid and has been shipped?”
- Ask for a screenshot of the courier portal showing your order in transit
If they avoid your question or delay, it could be a red flag.
🛑 Signs Your DHgate Tracking Number Might Be Fake
Red Flag | What It Means |
---|---|
Status says “Label Created” for 7+ days | Package hasn’t been handed to courier |
Seller doesn’t respond to tracking questions | They may be avoiding accountability |
No tracking updates after 5 business days | High chance of invalid or unshipped package |
Number pulls up someone else’s shipment | Seller reused an old tracking number (report immediately) |
Doesn’t work on any tracking site | Likely a fake number |
📩 What to Do If Your DHgate Tracking Number Is Invalid
🧠 Step-by-Step Action Plan
Action | When to Do It |
---|---|
Wait 48–72 hours | After receiving the tracking number |
Try multiple tracking sites | If one site doesn’t recognize it |
Contact the seller | If status hasn’t updated in 3 days |
Escalate to DHgate support | If seller is unresponsive or dishonest |
File a dispute | If no updates after 7–10 business days |
🔒 How to File a DHgate Dispute (If Tracking Is Fake)
- Go to My Orders
- Select the order
- Click “Open Dispute”
- Choose reason: “Invalid or Fake Tracking Number”
- Attach screenshots of:
- Tracking site results
- Conversation with seller
- Submit and wait for DHgate’s review
🧠 Pro Tip: Be polite and detailed — DHgate tends to favor buyers with proof.
⚠️ Can DHgate Sellers Fake Tracking Numbers?
Unfortunately, yes — especially in low-cost listings or high-volume flash sales.
Why Would Sellers Fake Tracking?
- Buy time until stock is available
- Avoid refund requests
- Intentionally scam buyers (though rare)
🔐 How to Avoid Fake Tracking Numbers in the Future
Tip | Why It Helps |
---|---|
Buy from Top-Rated Sellers | They have lower dispute and fake tracking rates |
Read Seller Reviews | Look for mentions of shipping or fake tracking |
Use Registered Shipping Methods | DHL, ePacket, or tracked services are more reliable |
Save screenshots of everything | Helps during disputes |
Check for Verified Brand Badges | Indicates better seller accountability |
📲 Best Sites & Tools to Verify DHgate Tracking Numbers
Tool/Site | Use Case |
---|---|
17Track.net | Best all-in-one tracking |
Track24.net | Useful for checking obscure carriers |
AfterShip.com | Great for email alerts & historical updates |
Cainiao.com | Ideal for Alibaba/DHgate tracking |
Courier’s Official Site | Final verification step |
🧠 Real-World Example: Fake vs Real DHgate Tracking
Fake Example:
- Tracking: YT0000000000000000
- Status stuck at “Label Created” for 10 days
- Seller avoids messages
- Tracking invalid on all platforms
Real Example:
- Tracking: YT1987654321987654
- Shows movement from China to U.S.
- Updates every 2–3 days
- Delivered within 15 days
🙋♂️ FAQ – DHgate Tracking Number Invalid or Fake
1. Why is my DHgate tracking number not working?
It may not be live yet, or it could be a fake number. Wait 48–72 hours and verify across multiple tracking sites.
2. How long should I wait before assuming it’s fake?
Typically, if no update shows after 5 business days, it’s time to contact the seller or support.
3. Can DHgate sellers fake tracking numbers?
Yes, it happens. Always buy from reputable sellers.
4. What does “label created” mean?
The seller has prepared the shipment, but it hasn’t been handed to the courier yet.
5. What should I do if a tracking number pulls up a different person’s order?
Open a dispute immediately — the number is likely reused or fraudulent.
6. Where can I check if my tracking number is valid?
Use 17Track, Track24, or the courier’s official website.
7. What does an invalid tracking number look like?
Often it’s too short, doesn’t match the courier’s format, or doesn’t register on any site.
8. Can I get a refund if my tracking number is fake?
Yes, file a dispute with DHgate and provide all supporting proof.
9. How long does DHgate take to resolve disputes?
Usually 5–10 business days depending on evidence and response from the seller.
10. Is it safe to buy from DHgate again after this?
Yes, just stick to verified sellers with positive shipping feedback.
11. Can I get help without a DHgate account?
Yes. If you ordered as a guest, contact DHgate support with your order confirmation email.
12. Why does my tracking number keep showing “Not Found”?
The package likely hasn’t been scanned yet — give it 2–3 days.
13. How do I identify the correct carrier for tracking?
Check the format of your tracking number and match it with known patterns.
14. Is DHgate responsible for fake tracking numbers?
If the seller misleads you, DHgate’s Buyer Protection may cover your loss.
15. Can I report a seller for fake tracking?
Yes, during the dispute process. DHgate monitors seller behavior and can penalize violators.
✅ Final Thoughts
A DHgate tracking number showing as invalid doesn’t always mean the worst — but you shouldn’t ignore it.
Use the steps in this guide to:
- Verify your tracking
- Identify red flags
- Take smart actions (contacting seller, filing a dispute)
- And protect your money
Next time, stick with top-rated sellers, choose trackable shipping methods, and bookmark this guide for reference.
🛡️ Shopping smart on DHgate is totally doable — especially when you’re armed with the right knowledge.