If you’ve ever shopped from DHgate, you’ve probably wondered: How do I track my DHgate order? Or even, why is my DHgate tracking not updating? Whether you’re waiting for a pair of Balenciaga track sneakers DHgate, Adidas track pants DHgate, or a rare electronic gadget, understanding how DHgate tracking works can save you from unnecessary stress.
In this complete guide, we’ll break down everything you need to know about DHgate package tracking, including how to handle common issues like DHgate tracking not working USPS, fake tracking numbers, and how to use tools like 17track and DHlink tracking DHgate to stay updated.
📊 What Is DHgate?
DHgate.com is a global B2B and B2C e-commerce platform based in China that connects small and medium-sized manufacturers and sellers with buyers around the world. The marketplace is known for offering competitive prices on a variety of products, including:
- Electronics
- Fashion & Accessories
- Beauty products
- Shoes & Bags
- Gadgets
- Sporting Goods
Whether you’re a retailer or an individual shopper, DHgate offers access to millions of products shipped worldwide.
🚊 How to Track Your DHgate Order
Step-by-Step: DHgate Order Tracking
To track DHgate orders, follow these simple steps:
- Log in to your DHgate account.
- Navigate to “My Orders.”
- Find the order you want to track and click “Order Details.”
- Locate the tracking number (also known as a waybill number).
- Copy and paste the tracking number into a global package tracker like 17Track, ParcelsApp, or directly within the DHgate platform.
Important: You cannot use the order number to track your package. You must use the tracking number provided by the seller.
📆 How Long Does DHgate Shipping Take?
Shipping time depends on two primary factors:
| Factor | Details |
|---|---|
| Item Processing Time | Usually 3 to 15 business days, depending on product availability and seller. |
| Shipping Method | Varies depending on courier and location. See table below for estimates. |
Average Delivery Times by Shipping Carrier
| Shipping Carrier | Estimated Delivery Time |
| China Post / China EMS | 4 – 6 weeks |
| DHL / DHL Abroad | 2 – 7 days |
| FedEx / FedEx Abroad | 1 – 7 days |
| UPS | 3 – 14 days |
| EMS / Quick Shipping | 4 – 15 days |
| Hong Kong Post / Singapore | 10 – 27 days |
| TNT | 2 – 9 days |
Tip: For faster shipping, contact your seller to request paid courier services.
DHgate Shipping Times by Carrier and Destination
| Carrier | United States | United Kingdom | Australia | Canada |
|---|---|---|---|---|
| China Post | 15-40 days | 10-30 days | 14-41 days | 11-28 days |
| ePacket | 1-15 days | 6-16 days | 7-15 days | 6-17 days |
| DHL | 1-20 days | 2-25 days | 2-7 days | 2-7 days |
| FedEx | 1-7 days | 2-7 days | 3-9 days | 3-10 days |
| TNT | 2-9 days | 1-7 days | 2-7 days | 2-8 days |
| UPS | 1-11 days | 2-8 days | 3-7 days | 1-8 days |
🛍️ How to Find Your DHgate Tracking Number
Once your item has been shipped, the seller will upload a tracking number. You can find this by:
- Visiting your order details page.
- Looking for the tracking number under the Shipping Information section.
- Typical formats:
- China Post: YY****CN
- DHL/FedEx/UPS: Numbers and letters combination
DHGate Shipping Options
Shipping Delivery Times by Country and Carrier
United States (US)
| Shipping Carrier | Min Time | Max Time |
|---|---|---|
| CHINAPOSTAIR | 14 | 49 |
| CHINAPOSTSAL | 15 | 30 |
| China Post Air Mail | 12 | 24 |
| DHL | 1 | 1 |
| DHL – Abroad Delivery | 2 | 21 |
| EMS | 4 | 14 |
| Equick | 6 | 15 |
| FEDEX | 2 | 7 |
| Fedex – Abroad Delivery | 1 | 6 |
| HONGKONGPOST | 11 | 23 |
| SINGAPOREPOST | 10 | 27 |
| TNT | 2 | 9 |
| UPS | 1 | 6 |
| UPS – Abroad Delivery | 4 | 11 |
| USPS – Abroad Delivery | 1 | 7 |
| ePacket | 6 | 13 |
United Kingdom (UK)
| Shipping Carrier | Min Time | Max Time |
|---|---|---|
| CHINAPOSTAIR | 10 | 23 |
| CHINAPOSTSAL | 12 | 27 |
| CNE | 3 | 8 |
| China Post Air Mail | 8 | 18 |
| DHL | 2 | 7 |
| DHL – Abroad Delivery | 3 | 25 |
| EMS | 5 | 20 |
| Equick | 5 | 16 |
| Euro Business Parcel | 1 | 5 |
| FEDEX | 3 | 7 |
| HONGKONGPOST | 9 | 21 |
| SINGAPOREPOST | 11 | 20 |
| TNT | 1 | 7 |
| UPS | 2 | 8 |
| UPS – Abroad Delivery | 2 | 5 |
| ePacket | 6 | 16 |
Australia (AU)
| Shipping Carrier | Min Time | Max Time |
|---|---|---|
| CHINAPOSTAIR | 16 | 41 |
| CHINAPOSTSAL | 14 | 26 |
| CNE | 4 | 12 |
| China Post Air Mail | 16 | 42 |
| DHL | 2 | 7 |
| DHL – Abroad Delivery | 2 | 6 |
| EMS | 5 | 14 |
| Equick | 5 | 14 |
| FEDEX | 3 | 9 |
| HONGKONGPOST | 7 | 45 |
| SINGAPOREPOST | 23 | 39 |
| TNT | 2 | 7 |
| UPS | 3 | 7 |
| ePacket | 7 | 15 |
Canada (CA)
| Shipping Carrier | Min Time | Max Time |
|---|---|---|
| CHINAPOSTAIR | 15 | 27 |
| CHINAPOSTSAL | 11 | 28 |
| China Post Air Mail | 12 | 28 |
| DHL | 2 | 7 |
| EMS | 6 | 18 |
| FEDEX | 3 | 10 |
| HONGKONGPOST | 11 | 25 |
| SINGAPOREPOST | 14 | 27 |
| TNT | 2 | 8 |
| UPS | 1 | 8 |
| ePacket | 6 | 17 |
Netherlands (NL)
| Shipping Carrier | Min Time | Max Time |
|---|---|---|
| CHINAPOSTAIR | 10 | 42 |
| CHINAPOSTSAL | 12 | 26 |
| CNE | 3 | 7 |
| China Post Air Mail | 7 | 15 |
| DHL | 2 | 7 |
| EMS | 6 | 15 |
| Equick | 5 | 16 |
| Euro Business Parcel | 1 | 3 |
| FEDEX | 2 | 9 |
| HONGKONGPOST | 12 | 21 |
| SINGAPOREPOST | 10 | 23 |
| TNT | 2 | 6 |
| UPS | 2 | 8 |
France (FR)
| Shipping Carrier | Min Time | Max Time |
|---|---|---|
| CHINAPOSTSAL | 13 | 25 |
| CNE | 4 | 6 |
| China Post Air Mail | 11 | 40 |
| DHL | 2 | 7 |
| EMS | 5 | 13 |
| Equick | 8 | 14 |
| Euro Business Parcel | 1 | 7 |
| FEDEX | 2 | 8 |
| HONGKONGPOST | 10 | 20 |
| SINGAPOREPOST | 11 | 21 |
| TNT | 3 | 9 |
| UPS | 2 | 10 |
| ePacket | 6 | 15 |
Chile (CL)
| Shipping Carrier | Min Time | Max Time |
|---|---|---|
| CHINAPOSTAIR | 17 | 39 |
| CHINAPOSTSAL | 12 | 31 |
| China Post Air Mail | 10 | 45 |
| DHL | 3 | 13 |
| FEDEX | 5 | 12 |
| HONGKONGPOST | 22 | 38 |
| SINGAPOREPOST | 16 | 31 |
| TNT | 5 | 12 |
| UPS | 5 | 14 |
New Zealand (NZ)
| Shipping Carrier | Min Time | Max Time |
|---|---|---|
| CHINAPOSTAIR | 33 | 43 |
| China Post Air Mail | 10 | 30 |
| DHL | 2 | 7 |
| EMS | 4 | 13 |
| Equick | 8 | 14 |
| FEDEX | 2 | 10 |
| HONGKONGPOST | 8 | 17 |
| SINGAPOREPOST | 11 | 21 |
| TNT | 3 | 7 |
| UPS | 3 | 8 |
Brazil (BR)
| Shipping Carrier | Min Time | Max Time |
|---|---|---|
| CHINAPOSTAIR | 29 | 48 |
| CHINAPOSTSAL | 28 | 45 |
| China Post Air Mail | 30 | 54 |
| DHL | 4 | 15 |
| EMS | 25 | 47 |
| FEDEX | 4 | 13 |
| HONGKONGPOST | 30 | 50 |
| SINGAPOREPOST | 28 | 52 |
⚠️ Common Issues with DHgate Tracking
1. DHgate Tracking Not Working
- May happen during the first 8-12 days after the parcel is dispatched.
- Some tracking numbers take time to show data online.
2. Invalid Tracking Number on DHgate
- Confirm it was entered correctly.
- Contact your seller immediately.
3. No Tracking Updates or “No Tracking Can Be Found Now”
- Usually means the package is still in China.
- Some low-cost shipping methods only update within China.
4. Shipped to Wrong Address?
- Contact the seller directly via Message Seller.
- Open a dispute if no response is received.
👥 Who Ships the Package? Seller or DHgate?
DHgate itself does not ship packages. The seller is responsible for:
- Packaging the item
- Selecting the shipping carrier
- Providing a valid tracking number
🔐 Is DHgate Tracking Reliable?
Yes, DHgate tracking is reliable when:
- The seller uses a reputable courier.
- You receive a valid tracking number.
- You monitor updates through trusted platforms like 17Track.
For added security, DHgate holds your payment in escrow until you confirm delivery.
🧥 How to Track Balenciaga Track Shoes and More from DHgate
DHgate is known for popular streetwear like:
- Balenciaga track sneakers DHgate
- Balenciaga track led DHgate
- Balenciaga track 2 DHgate
- Palm Angels track jacket DHgate
- Adidas track pants DHgate
To track these:
- Copy your DHgate tracking number.
- Paste into DHgate’s website or 17track.
- Get real-time shipping updates in English.
🌎 DHgate Language and Global Support
The platform is multilingual with support for:
- English
- French
- German
- Italian
- Turkish
- Russian
- Spanish
This makes it easier to track DHgate orders globally with no language barrier.
🛠 How to Fix DHgate Tracking Issues
1. DHgate invalid tracking number – Contact the seller first. If no resolution, escalate to DHgate support.
2. No tracking can be found now – Usually means the item just shipped or hasn’t been scanned.
3. Wrong tracking number – Request the correct one from your seller.
4. DHgate tracking says returned – Check the reason, often customs or incorrect address.
📱 Use DHgate Tracking Apps
For a seamless experience, download tracking apps:
- Parcels App for iOS & Android
- 17Track App
- DHgate App
Enable push notifications to receive instant updates on package location.
❓ FAQ About DHgate Tracking
1. How do I track my DHgate order?
Log in > My Orders > Order Details > Copy tracking number > Paste into tracking site.
2. Can I use my DHgate order number to track my package?
No. You need the tracking number, not the order ID.
3. What if my tracking number doesn’t work?
Wait 8-12 days, then contact the seller if there’s still no update.
4. Why does my tracking say ‘Returned’?
Could be a customs issue or failed delivery. Contact seller immediately.
5. How long does DHgate shipping take?
Anywhere from 3 to 54 days depending on method and location.
6. Is DHgate tracking accurate?
Yes, if the seller uses a reputable courier and provides a valid number.
7. How to track my DHgate package via USPS?
Use 17Track or ParcelsApp; if in the U.S., you can also try USPS tracking directly.
8. What if my item never arrives?
Open a dispute within 90 days of purchase to request a refund.
9. Can I change my delivery address?
Not after shipping. Contact the seller ASAP before dispatch.
10. What is ePacket tracking on DHgate?
A fast and affordable shipping method. Track it using 17Track or DHgate.
11. What if the seller gives a fake tracking number?
Open a dispute immediately and report the seller.
12. Does DHgate notify me when my order ships?
Yes, via email and in your account.
13. Can I track guest orders?
You’ll need to create an account or contact customer service for help.
14. Is DHgate better than AliExpress for tracking?
Both are similar, but DHgate offers reliable escrow and often better small-batch service.
15. What does “No Tracking Can Be Found Now” mean?
The package hasn’t left the origin country or the number hasn’t been registered yet.
📦 Final Thoughts: DHgate Tracking Made Easy
Tracking your order on DHgate shouldn’t be stressful. By following the steps outlined here and staying proactive, you can stay informed and confident about your shipment. Whether you’re buying Balenciaga track sneakers DHgate style, Adidas track pants DHgate, or tech gadgets, always:
- Monitor processing and shipping times
- Stay in touch with your seller
- Use trusted tracking platforms like 17Track
- Open a dispute if you suspect issues
Still asking “How to track DHgate order?“ Bookmark this guide and you’ll never wonder again.